Privacy Policy

Last Updated: October 25, 2023

Introduction

Welcome to Physio Network ("us," "we," or "our"). At Physio Network, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and securely store your information when you use our website [www.physionetwork.co.uk] (the "Service"). By using the Service, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Information: When you use our Service to request physiotherapy treatment, we may collect personal information that you provide voluntarily, such as your name, contact details, health information, and any other information necessary for the provision of physiotherapy services.

2. Location Data: To connect you with a qualified physiotherapist, we may collect your location data to facilitate the service. This information is only used for this purpose and not shared with third parties.

Our Commitment to Data Protection

At Physio Network, we uphold the highest standards of data protection and security:

1. Qualification of Physiotherapists: All our physiotherapists are registered with the Health and Care Professions Council (HCPC) and are members of the Chartered Society of Physiotherapy (CSP). This ensures that you receive treatment from accredited professionals.

2. Enhanced Security and Data Storage: We follow strict data protection guidelines and securely store your information in compliance with the Data Protection Act 2018 and other relevant regulations. Your information is handled with the utmost care and security.

How We Use Your Information

We use the information we collect for the following purposes:

1. Provision of Physiotherapy Services: We use your personal and health information to connect you with an HCPC-registered and CSP member physiotherapist to ensure the necessary treatment.

2. Communication: We may use your contact information to facilitate communication between you and the physiotherapist.

3. Analytics: We may use third-party analytics tools to improve the quality of our service and user experience.

Data Sharing and Disclosure

We will not sell or share your personal and health information with third parties unless required by law or to provide physiotherapy services. We may share your information with:

• The physiotherapist who will be providing your treatment.

• Service providers who assist us in facilitating the service.

Data Security

We take reasonable steps to protect your personal and health information. However, no method of data transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Choices

You have the following choices regarding your personal and health information:

• You can request access to your personal and health information to review and update it.

• You can request that we delete your personal and health information, subject to legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, and the updated version will be posted on our website. By continuing to use our Service after any changes, you accept and agree to the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal and health information, please contact us at info@physionetwork.co.uk.

This version emphasizes secure data storage in compliance with the Data Protection Act 2018 while maintaining the other elements of the policy. Please ensure this revised policy aligns with your legal obligations and consider seeking legal advice for a thorough review.